Privacy Policy

Lead Follow-Up

February 2025 until Present

Service Request Text Updates (Optional)

Marte Solutions: By checking this box and submitting this form, you consent to receive SMS about your service request, appointments, reminders, and follow-ups. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a co

April 2023 - Sept 2026

Automations in Make,Airtable,Twilio and Vite/React

# Marte Solutions LLC — Privacy Policy

**Effective Date: September 12, 2026**

Marte Solutions LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and protect your information when you visit our website or interact with our services.

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### 1. Information We Collect
When you interact with our website, request an estimate, or submit a form, we may collect:
* Full name
* Mobile phone number
* Email address
* Project details and service request information

### 2. How We Use Your Information
We use the information we collect to:
* Respond to inquiries and estimate requests
* Provide customer support and consultations
* Schedule and confirm appointments
* Deliver service-related SMS communications and project updates

### 3. SMS Messaging & Consent
By submitting a form with your mobile phone number, you consent to receive service-related text messages from Marte Solutions LLC regarding your inquiry, appointments, and project updates.

* **Message Frequency:** Message frequency varies based on project activity.
* **Rates:** Message and data rates may apply.
* **Opt-Out:** You can opt out at any time by replying **STOP** to any message.
* **Support:** For assistance, reply **HELP** or contact us directly.

### 4. Strict Non-Sharing of Mobile Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All other categories in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may share non-SMS personal information solely with service providers that assist in our daily business operations (such as website hosting and email processing), or when required by law to protect against fraud or comply with legal processes.

### 5. Data Security
We implement reasonable administrative, technical, and physical safeguards to maintain the safety of your personal information and opt-in data against unauthorized access, alteration, or disclosure.

### 6. Your Rights & Choices
You have the right to access, update, or request deletion of your personal data at any time. To opt out of SMS messaging, reply **STOP** directly to any text message you receive from us.

### 7. Contact Us
If you have questions regarding this Privacy Policy or your data, please contact us at:

* **Company:** Marte Solutions LLC
* **Website:** https://martesolutions.com
* **Email:** info@martesolutions.com
 

# Marte Solutions LLC — Terms and Conditions

**Effective Date: September 12, 2026**

These Terms and Conditions (“Terms”) govern your access to and use of the website, services, and communication channels provided by Marte Solutions LLC (“Company,” “we,” “us,” or “our”). By accessing our website, requesting an estimate, or opting into our communications, you agree to be bound by these Terms.

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### 1. Services & Communications
Marte Solutions LLC provides business workflow, automation, and tech consulting solutions. By submitting your information or requesting our services, you authorize us to communicate with you regarding:
* Consultations, project discovery, and quotes
* Appointment scheduling and confirmations
* Service and job progress updates
* Customer support and follow-ups

### 2. SMS / Text Messaging Program
By submitting a contact form or providing your mobile phone number on our website, you expressly consent to receive service-related SMS/MMS messages from Marte Solutions LLC.

* **Program Description:** Text messages are used strictly for appointment reminders, quote updates, customer service follow-ups, and project notifications.
* **Message Frequency:** Message frequency varies depending on your project scope and inquiry activity.
* **Message and Data Rates:** Message and data rates may apply depending on your mobile carrier and plan.
* **Opt-Out Instructions:** You may cancel the SMS service at any time by replying **STOP** to any message you receive. After sending **STOP**, you will receive one final confirmation message, and no further text messages will be sent to your mobile device unless you re-subscribe.
* **Customer Support:** If you experience issues with the messaging program, reply **HELP** for assistance, or contact our support team directly at **info@martesolutions.com**.
* **Carrier Liability:** Carriers (including T-Mobile, AT&T, Verizon, and others) are not liable for delayed or undelivered messages.

### 3. User Responsibilities
When submitting inquiries or using our services, you agree to:
* Provide accurate, current, and complete personal and contact details.
* Only submit contact information that belongs directly to you.
* Refrain from misusing our contact forms or automated communication channels for spam, harassment, or unlawful purposes.

### 4. Limitation of Liability
To the fullest extent permitted by applicable law, Marte Solutions LLC and its affiliates, officers, and contractors shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of our services, website interruptions, or delays in SMS delivery caused by carrier network outages or technical failures. Our website and messaging services are provided on an "as is" and "as available" basis.

### 5. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State where Marte Solutions LLC is organized, without regard to conflict of law principles.

### 6. Modifications
We reserve the right to update or modify these Terms at any time. Any changes will be posted directly to this page with an updated "Effective Date." Your continued use of our services following any updates constitutes acceptance of the revised Terms.

### 7. Contact Us
For questions regarding these Terms and Conditions or our messaging service, please reach out:

* **Entity:** Marte Solutions LLC
* **Website:** https://martesolutions.com
* **Email:** info@martesolutions.com
 

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